Solving a background video error

How to slove the background video error

If you use the hosting video URL for background video block, some browsers (such as IE) do not play the video as the browser does not support the Webm video format.

Please note that the Internet Explorer service will be close on 06/15/2022.


  • Requirements for a background video block

  • Resolution - 1920 x 556

  • File Format - MP4(.h.264), webm(IE does not support this format)

  • Length - less than 15 seconds

  • Frame rate - 15 - 30 frames/second

  • Size – about 3 MB

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