Refund policies
This guide explains how to cancel the Premium plan.
If you want to cancel your premium plan, you should request to cancel it through a 1:1 Q&A.
You can get a full refund within 7 days from the day you subscribe to the plan.
But if you have over the 7 days from the day you subscribe to the plan, you can get a refund by the following the calculation.
Total refund = Total payment – Penalty fee – used months price
Penalty Fee: The Penalty fee is a 30% price of the total payment, including an initial setting fee and other services for premium plans.
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