> For the complete documentation index, see [llms.txt](https://supportcenter.creatorlink.net/creatorlink-support-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://supportcenter.creatorlink.net/creatorlink-support-center/marketing/using-marketing-tools/webmaster-tools/verifying-a-site-when-register-to-the-webmaster-tools.md).

# Verifying a site when register to the webmaster tools

**There are several cases that the webmaster tools can’t verify your site.**

1\. When the **domain connection is unstable.** 

When you **connect your custom domain** and **change the name-servers**, it takes almost **48 hours** to make connections **stable**. 

So, make sure your domain name-servers have been changed and **try it after 48 hours** since you changed the name-servers. 

**Also, if you connect the domain with** **forwarding**, **the webmaster tools cannot recognize your domain has been connected properly, either.**

> **What is forwarding?**
>
> * **Meaning:**
>
>   Forwarding means that when you enter a domain, the address in the browser’s address bar changes to a different URL.
> * **How to check if your domain is being forwarded:**
>
>   Enter your domain (e.g., `mydomain.com`) in the browser address bar and press Enter.
>
>   If the address changes to something like `://creatorlink.net/...`, your domain may be set up with forwarding.
> * **How to resolve it:**
>
>   In your domain provider’s DNS settings, disable the forwarding connection. Then reconnect your domain using the method provided by Creatorlink.
>
>   After reconnecting the domain, please wait **2 business days** for the information to be applied properly before registering it with Webmaster Tools.

{% hint style="info" %}
**Need help connecting your domain or changing your nameservers?**

[Learn how to connect your domain or change nameservers](/creatorlink-support-center/create-a-site/domain.md)
{% endhint %}

{% hint style="info" %}
**Is your domain not connected properly?**

[Troubleshoot domain connection issues](/creatorlink-support-center/create-a-site/domain/troubleshooting-domain-connection-problems.md)
{% endhint %}

2\. When you register the **custom domain** with **http\://** or **www**.

The custom domain that connected to the Creatorlink site only supports the **https\://**, so webmaster tools cannot recognize the custom domain with **HTTP://**.

Every domain that provides from Creatorlink and connected custom domain does not support the URL with **www**. 

You can access your site with **www + your domain address** as we redirect to the domain address that does not have **www**. Therefore, webmaster tools cannot recognize the domain address with **www**.

{% hint style="danger" %}
Example:\
**<https://creatorlink.net> (O)** \
<http://creatorlink.net> <mark style="color:$danger;">(X)</mark> \
<https://www.creatorlink.net> <mark style="color:$danger;">(X)</mark>
{% endhint %}

3\. When the **Hide Site from Search Results** option is activated.

* For the smooth operation of the searching robot, please switch off the option. You can check if it is activated or not at Admin Page>Marketing>For Search Engines.
* Please check whether the **Search Bot Blocking** or **AI Bot Blocking** option is enabled in the **Robots.txt Advanced Settings** under one of the following menus:\
  \
  **Creatorlink Editor Mode > Site Settings at the top > “Block Right-Click / Dragging / Bots”**\
  or **“ROBOTS.TXT/SITEMAP”**\
  \
  If either option is turned on, please disable it.